Terms of Service

1. Who we are

“Simodyn”, “ApplyAIs”, “we”, and “us” mean Simodyn Ltd, a private limited company registered in Scotland under company number SC861258, with registered office at Summit House, 4–5 Mitchell Street, Edinburgh, United Kingdom, EH6 7BD. Contact us at support@applyais.com.

2. The service

ApplyAIs provides desktop and Visual Studio Code tools for structuring and editing grant-application material, plus hosted licensing, billing, grant-template catalogue, seat-management, and reusable applicant-organisation services. Features and supported platforms are those described on the product page or checkout when you order.

ApplyAIs assists a writing workflow. It does not provide legal, financial, funding, or professional advice; guarantee eligibility, accuracy, compliance, or funding success; submit applications on your behalf; or verify third-party funding information. You remain responsible for reviewing content, source requirements, deadlines, permissions, and the final application.

3. Accounts and authority

You must provide accurate account and billing information, keep sign-in links and licence tokens secure, and promptly tell us about unauthorized use. If you order for an organisation, you confirm that you have authority to bind it. You are responsible for invited users and for assigning seats only up to the quantity purchased.

The service is intended for people aged 18 or over acting for business, professional, academic, charitable, or organisational purposes. If consumer law applies to you, nothing in these terms removes rights that cannot lawfully be excluded.

4. Acceptable use

You must not use the service unlawfully; infringe intellectual-property, privacy, confidentiality, or other rights; introduce malicious code; bypass licensing or access controls; probe or disrupt the service; share access outside the purchased organisation; or use the service to create or distribute deceptive, harmful, or discriminatory content. You must have a lawful right to use material you place in an ApplyAIs workspace or hosted organisation record.

5. Plans, trials, and renewal

Your checkout page identifies the selected plan, unit price, currency, billing interval, minimum or fixed seat quantity, and any trial. Individual subscriptions cover one seat. Team subscriptions require at least three seats unless an order expressly says otherwise.

Unless checkout expressly states otherwise, a trial automatically converts to a paid subscription at its end and the subscription then renews for successive periods matching the displayed billing interval. Stripe may ask for a payment method before the trial begins. Cancel before the trial ends to avoid the first recurring charge. Promotions apply only on their stated terms.

We may change prices for a future renewal by giving reasonable advance notice. A change does not alter an already-paid period. If you do not agree, you may cancel before the change takes effect.

6. Payment, VAT, tax, and invoices

Stripe processes payment and billing information. The amount, currency, billing period, and any separately charged VAT or other tax are shown in Stripe Checkout before you confirm an order and on the resulting receipt or invoice. Marketing prices do not include a tax that checkout or an invoice states separately. If no VAT is stated, no VAT has been charged on that transaction.

You are responsible for providing correct billing and tax information and for taxes you must self-account for. Receipts and invoices are made available by Stripe through checkout, email, or the customer billing portal as applicable. Failed payment may result in retries, restricted access, or suspension after reasonable notice.

7. Cancellation and refunds

You can cancel from the ApplyAIs billing portal or by emailing support@applyais.com. Unless checkout, an order, or mandatory law says otherwise, cancellation stops the next renewal and access continues until the end of the current trial or paid billing period. Removing the application does not cancel a subscription.

Business subscriptions are non-refundable once a paid billing period begins, except where we agree otherwise, the service is materially defective and we cannot remedy it within a reasonable time, or law requires a refund. Contact support promptly about duplicate or incorrect charges.

If you are a UK consumer with a statutory cancellation right, contact us within 14 days of the contract. If you requested immediate digital service during that period, we may deduct a proportionate amount for service already supplied where the law permits. These terms do not limit statutory remedies for services that are not supplied with reasonable care and skill.

8. Your content and confidentiality

You keep ownership of your grant material and other content. You give us only the limited rights needed to host and process information you choose to place in the hosted service. Normal desktop document processing occurs locally as described in the Privacy Notice.

Each party will use reasonable care to protect the other's confidential information and use it only to perform the contract, except where disclosure is authorized or legally required. You decide whether separate AI agents, extensions, cloud drives, or source-control services may access your local workspace; their terms apply independently.

9. Intellectual property and licences

We and our licensors retain rights in ApplyAIs software, services, branding, catalogue material, and documentation. Your subscription gives authorized users a limited, non-exclusive, non-transferable right to use the service during the subscription. Software components and third-party packages may also be governed by licence or notice files distributed with them.

Feedback may be used to improve ApplyAIs without payment or obligation, but we will not treat grant content submitted in a support request as product feedback without your permission.

10. Availability, changes, and suspension

We aim to keep the service available and secure but do not promise uninterrupted or error-free operation. We may maintain or change the service, and may suspend access where reasonably necessary for security, non-payment, unlawful use, or a material breach. We will give notice where practical. If we permanently discontinue a paid service during a paid period, we will provide a reasonable migration opportunity or a pro-rata refund for the unused period.

11. Warranties and liability

We provide the service with reasonable care and skill. Subject to rights and liabilities that cannot be excluded, the service is otherwise provided without implied warranties, and you are responsible for backups and review of important output.

Neither party is liable for indirect or consequential loss, lost profit, lost opportunity, or loss caused by third-party services beyond its reasonable control. Our total liability arising from the service in any 12-month period is limited to the fees you paid us for the affected service in that period. This limit does not apply to fraud, fraudulent misrepresentation, death or personal injury caused by negligence, breach of confidentiality or data-protection duties where liability cannot lawfully be limited, or any other liability that law does not permit us to exclude.

12. Ending the contract

Either party may end the contract for a material breach not remedied within 30 days after written notice, or immediately for insolvency where permitted. On termination, access and licences end, outstanding charges remain due, and provisions intended to survive will do so. Contact support before closure if you need an export of hosted organisation information.

13. General

We may update these terms for legal, security, or service changes. Material changes affecting an active paid subscription will be notified reasonably in advance. Neither party is responsible for delay caused by events beyond reasonable control. You may not assign the contract without our consent; we may assign it as part of a reorganisation or transfer of the ApplyAIs business without reducing your rights. If part of these terms is unenforceable, the rest remains effective. Delay enforcing a term is not a waiver.

These terms and the order are the entire agreement about the hosted service. Scottish law governs them. The Scottish courts have exclusive jurisdiction for business customers; consumers retain any mandatory right to bring a claim in the courts of their home jurisdiction.